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Delivery & Return Policy

  1. Domestic Shipping

We currently ship throughout the (USPS), providing several delivery options to meet your specific requirements. Standard Shipping

Standard shipping is our most popular option and is free on all orders. It typically takes between 3-5 business days for your order to arrive, depending on your location. Once your order is processed and shipped, you will receive a tracking number via email, allowing you to monitor the progress of your shipment.

Order Processing Time

Before your order is shipped, we require a short processing period to confirm your payment, prepare the products, and package your items securely. Our standard processing time is 1-2 business days, during which we ensure that your order is handled with care and accuracy.

 Note: Orders placed on weekends or holidays will be processed on the next business day. If there are any delays with your order due to high demand, stock issues, or unforeseen circumstances, we will notify you via email as soon as possible.

Return Policy

We understand that sometimes a product may not meet your expectations, or you may change your mind about a purchase. Our return policy is designed to be simple, flexible, and customer-friendly, giving you peace of mind when shopping with us. We offer a hassle-free return policy for all items within 30 days of purchase. If you are not satisfied with your order for any reason, you can return it for a full refund. To qualify for a return, the item must be unused, in its original condition, and include all original packaging and tags. Return shipping is the responsibility of buyer.

How to Initiate a Return

Email suppart@getfoldrak.com for return information.

Once we receive your returned item, we will inspect it to ensure that it meets our return criteria. If the item is in good condition, we will process your refund or exchange within ()-() business days. Your refund will be issued using the original payment method used for your purchase. Please allow up to 10 business days for the refund to appear in your account, depending on your bank’s processing times.

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: support@getfoldrak.com

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